1. Are the beaded designs available in any length or only in the lengths shown? Can I have my design altered?

Mignon designs all of her necklaces and bracelets with a certain length in mind. In most cases, when a design is altered, it will affect the way the design “falls” around the body. Thus, we discourage altering the design. However, we will be glad to alter the length to your wishes for any of our necklaces or bracelets. There will be additional fees associated with this special order and once altered the design becomes a final sale, non-returnable and non-exchangeable. Please call customer service at 800.375.7557 for further details.

2. If I buy a ring that does not fit can I have it sized to fit me? My fingers have grown since I purchased my Mignon Faget ring, can it be stretched or cut?

Mignon Faget Ltd does not size rings. If you purchase a ring that fits incorrectly, we will be happy to exchange it for the correct size. Just return the unworn ring to our return address. Likewise, rings purchased in the past will not be sized. Mignon Faget Ltd highly discourages any ring be resized. When a sterling ring is cut and soldered, it will always be weak at the soldered section. Because of this weakness there will be a tendency to split.

3. I would like to purchase a chain, but it is not available in the length that I would like. Can it be special ordered? I have a chain and would like to have it cut; can this be done?

Our chains are available to be purchased solely in the lengths offered. If you have a Mignon Faget chain that you would like to have shortened, we will be happy to shorten it for you if the chain style allows. Not all chains can be shortened. There will be a charge for labor. Please be mindful that altered chains are not returnable or exchangeable.

4. I am interested in the ...... , but I would like it to have 5 strands instead of 6 strands and would like the clasp to be different. Can this be done?

Mignon Faget designs her jewelry with a specific image in mind; therefore, alterations of designs are not feasible.

5. How do I clean and care for my Mignon Faget jewelry: sterling silver, 14 kt gold, and gold plated?

Mignon Faget jewelry is easy to care for. When you receive your order, there will be a care card in each box with information on how to clean and care for your Mignon Faget design. To maintain your jewelry, signature polishing cloths and gloves are
available through Mignon Faget, Ltd. for $6.00.

Click here for answers on "Jewelry Care"

6. Does Mignon Faget actually make every design?

Mignon Faget designs all jewelry collections. These designs have unique specifications that are painstakingly followed by our casters. Mignon’s team of talented artisans then hand finish every design.

7. I have a pair of clip earrings that I would like to convert to pierced; is this possible and how much will it cost?

If Mignon Faget offers the earrings in clip and/or pierced, we can convert them for you. There will be an additional charge for this repair. When an earring design specifies “pierced only” or “clipped only” there are design reasons for this limitation. Hence, we would be unable to alter it.

8. I own several plated designs that I would like to have stripped to sterling again. Can this be done? Is it possible to have my sterling designs plated?

Our plated designs have a layer of nickel between the sterling silver and the 24 kt gold plating. Therefore, the plating cannot be stripped. Mignon Faget uses this process to ensure longevity of the plating.

Sterling designs cannot be plated. The designs available with 24kt gold plating are those designs shown with this option on our online shop and in our catalogue.

9. What is the dark detailing on most of Mignon’s designs and why is it getting darker in some places and lighter in other places (patina)?

The dark detailing on Mignon’s designs is called patina. The patina on the design is applied by hand. When patina has been applied on a very smooth surface it will naturally wear off with use creating a “shine”. When patina is applied to areas that are textured or unexposed surfaces, it will darken over time. This is the natural aging of your jewelry which in turn gives your design uniqueness.

10. I was given a pair of garden snail earrings (or any other design) when I was younger and no longer wear them. You still sell the same design. May I return them for another item?

No. We have a 30 day return policy receipt requested.

11. Does Mignon create custom designs?

Yes. Mignon Faget will from time to time create one of a kind customer designs for her collectors. If you are interested in a custom Mignon Faget design please note all customer orders begin at a $5,000 cost. Please call 800·375·755 for any further information.