Returns & Exchanges

Return Policy

If you are not delighted with your purchase, merchandise will be accepted in the mail order department for return only if the items are in un-worn, saleable condition within 30 days of purchase and are accompanied by a receipt. Holiday gifts are eligible for exchange through 1/31/24 at the original purchase value.

Refunds on returned merchandise will be issued only if an original receipt is received within the package. If a receipt is not received for a return/refund item, store credit will be issued. Refunds with receipt are given to original card or financing method used in purchase. Gift recipients and purchases made with Bitcoin are eligible for exchange or will be issued a non-refundable store credit.

Special orders and last chance items are not eligible for return or exchange. Free returns do not apply to repairs and return shipping charges will apply at the time of the repair.

Return In-Store

If you have access to a local Mignon Faget gallery, you can return or exchange items to any location regardless of where they were purchased. Find a Mignon Faget gallery near you.

Find a gallery


Return By Mail

You can start your return or exchange online and print a return shipping label from your home printer by using our return shipping form.

Start a return